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1-These general terms and conditions

1.1("Terms") apply between Dalecarlia Color, registration number 6303224239 (Dalecarlia Color), and you as the purchaser from us via www.dalecarliacolor.se ("the Website"). Detailed contact information and other information about Dalecarlia can be found on the Website. These Terms only apply to you as a consumer who places an order and thereby purchases a product from us via the Website.

1.2 In addition to the Terms, Dalecarlia's privacy policy also applies, which can be found here. In this policy, you can read about how we process your personal data when you shop with us.

1.3 We reserve the right to change these Terms at any time, but the changes that you accepted at the time of your purchase will always apply to that purchase. All changes will be indicated in the latest published version of the Terms on the Website. Changes come into effect from the moment you have accepted the Terms, i.e., when you make a new purchase.

Agreement and Order

2.1 To be able to make a purchase via the Website, you must accept the Terms. As a purchaser, you need to be over 18 years old and not under guardianship. If you are under 18 years old, your guardian's consent is required to place an order with us.

2.2 Once you have completed your purchase on the Website, we will send an order confirmation to you as soon as possible via email. When the order confirmation is sent, you and Dalecarlia enter into an agreement for the purchase. We encourage you to save the order confirmation for any future contact with customer service.

2.3 We reserve the right to refuse an order, for example, if you have provided incorrect information, you do not meet the conditions stated in point 2.1, or the order cannot be fulfilled due to sell-out.

Prices and Payment

3.1 When placing an order, the prices indicated on the Website at the time of the order apply unless otherwise expressly agreed or unless the circumstances clearly indicate otherwise. All prices are stated in Swedish Krona (SEK) and include applicable VAT. The prices do not include any additional payment and shipping fees, which are specified separately. The total price for the order is displayed before you complete the order and in the order confirmation.

Delivery

4.1 Ordered products are delivered to you according to the delivery option you have chosen. More information about the delivery options we offer can be found on the Website. Please note that there may be limitations to the various options.

4.2 Shipping costs are added to the order unless otherwise expressly stated in connection with your order.

4.3 The delivery time may vary depending on the option you choose. The expected delivery time is stated on the Website and will be shown to you during the ordering process and in the order confirmation.

4.4 Unless otherwise agreed, the delivery will take place within 30 days from the date Dalecarlia has confirmed the order in writing through the order confirmation. Please note that delivery times are approximate and may vary. In the event that we cannot deliver within the agreed delivery time, we will contact you. You have the right to cancel your purchase if you do not accept a newly proposed delivery time in case of any delay.

4.5 Before delivery takes place, you will receive a notification indicating where and when your order should be collected or received. You are responsible for receiving or collecting your order during the specified period in the notification. For uncollected orders, we have the right to charge a fee of 200 SEK for our handling costs of the order, as well as for the return shipping to us.

Right of Withdrawal

5.1 When purchasing products from the Website, you have the right to withdraw your order within 14 days without stating any reason, except as stated below. If you wish to exercise your right of withdrawal, you must notify us within 14 days from the date you received the ordered product ("Withdrawal Period").

5.2 If you wish to exercise your right of withdrawal, you should send a clear and explicit message to Dalecarlia color before the expiration of the Withdrawal Period. For smooth handling, the message should include your name, address, order number, order date, email address, and the products you wish to return if the order contains multiple products. The message can be sent by mail or email to the address specified on the Website.

5.3 Products must be returned to us without undue delay and in any case no later than 14 days after the day you informed us of your decision to withdraw from the agreement. The Withdrawal Period shall be deemed observed if you return the goods before the expiration of this fourteen-day period. When returning products covered by the right of withdrawal, you are responsible for the condition of the returned product from the moment you receive the product until we receive it. Therefore, we recommend that the product be returned in its original packaging and well-packaged with a traceable shipment. Unless otherwise expressly stated in connection with your order, you shall also bear the cost of the return shipping.

5.4 If you withdraw your purchase, we will refund all payments received from you, including delivery costs (excluding any additional delivery costs resulting from your choice of a delivery method other than the cheapest standard delivery we offer). The refund will be made without undue delay and in any case no later than 14 days from the day we were informed of your decision to withdraw your purchase. The refund will be made using the same payment method you chose when placing your order unless we have expressly agreed otherwise. In any case, the refund will not incur any fees for you. We may withhold the refund until we have received the goods back from you or until you have provided proof that you have returned the goods, whichever occurs first.

Return Address: Dalecarlia color - Åkervägen 12 - 791 43 - Falun

We protect your privacy and treat all personal information with the greatest care and in accordance with applicable data protection laws and regulations. Below are some important points about how we handle your personal data:

Collection of personal data:

We only collect necessary personal data required to complete your order and provide our services efficiently. It may include information such as your name, email address, shipping address and payment information.

Use of personal data:

We use your personal data to process and deliver your order and to communicate with you regarding your order status and any questions or support issues.

We may also use your data to improve our products and services and for marketing purposes, but only if you have given your consent to this.

Sharing of personal data:

We only share your personal data with third parties when it is necessary to complete your order and deliver our services, for example with payment providers and transport companies.

We never sell or rent your personal data to other companies or organizations for marketing or other purposes without your express consent.

Data protection and security:

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, manipulation or illegal use.

We use secure data transmission methods and encryption technology to protect sensitive information during transmission.

Your rights:

You have the right to access the personal data we have about you and request the correction of any incorrect information.

You can withdraw your consent to us using your personal data for marketing at any time.

If you have any questions or wish to exercise your rights regarding your personal data, please contact us.

We recommend that you read our full privacy policy for more detailed information on how we handle and protect your personal data. By continuing to use our website and placing orders, you agree to our privacy policy and how we handle your personal data.